Refunds Terms & Conditions

 

Our policy

We will be happy to offer an exchange or full refund provided that you return the items to us within 7 days of receipt. The item must be sealed in their packaging , undamaged, unworn, unused and complete with their original labels.


In the interest of hygiene and purpose of health and safety of our customers we strictly do not refund or exchange make up.

Please allow 7 to 10 working days from the date we have received the parcel for the item(s) to be checked and for the return to be processed. Please note: exchanges are subject to availability. Where replacement stock is not available a refund will be issued for your item.

The cost of returning the item to us is your liability. Postage charges are only refunded when the goods are confirmed as faulty or the wrong item has been shipped. How long does the return take? Please allow 7 to 10 working days from the date we have received the parcel for the item(s) to be checked and for the return to be processed. Please note: exchanges are subject to availability. Where replacement stock is not available a refund will be issued for your item.

Price

1. The prices of the goods will be as quoted on the Website from time to time. We take reasonable care to ensure that the prices of goods are correct at the time when the relevant information was entered onto the system. However if we discover an error in the price of Product(s) you ordered, please see clause 2.4 for what happens in this event.

2. Prices for our goods may change from time to time, but changes will not affect any order which we have confirmed.

3. All prices are quoted in GB Pound Sterling and include VAT (where applicable) at the applicable current rate chargeable in the UK for the time being. However, if the rate of VAT changes between the date of your order and the date of delivery, we will adjust the VAT you pay, unless you have already paid for the products in full before the change in VAT takes effect.

4. The Website contains a large number of products. It is always possible that, despite our reasonable efforts, some of the products on the Website may be incorrectly priced. If we discover an error in the price of the products you have ordered we will inform you of this error and we will give you the option of continuing to purchase the product at the correct price or cancelling your order.

We will not process your order until we have your instructions. If we are unable to contact you using the contact details you provided during the order process, we will treat the order as cancelled and notify you in writing. Please note that if the pricing error is obvious and unmistakeable and could have reasonably been recognised by you as a mispricing, we do not have to provide the products to you at the incorrect (lower) price.

Orders

1. All Orders are subject to acceptance and availability. Upon placing an Order with Hair skin care, the Customer will receive an order acknowledgement and subsequent update email(s). Receipt of the acknowledgement and these emails does not confirm that the Order has been accepted by Hair skin care.

2. If order is placed by using PayPal then we process your order when we woul have clear paymetns, so we suggest you to make instant payment otherwise there can be a delay in your order because of payment clearance by your bank through PayPal.

Order acceptance and the creation of the contract between hair Skin Care and the Customer will start at the time the products ordered by the Customer are despatched from hair skin care warehouse to be delivered to the address supplied by the Customer.

3. Hair Skin Care will take all reasonable care, in so far as it is in its power to do so, to keep the details of the Customer's Order and payment secure, but in the absence of negligence on its part Hair skin care cannot be held liable for any loss suffered by Hair skin care if a third party procures unauthorised access to any data you provide when accessing or ordering from the Website.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to the Website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.